FAQ'S

Product Information

How does the product work?

Great question!, please check out our video at the top of the home page, I am sure you will love it as much as we do!

How many designs are included in a collection?

There are 6 designs included in every collection

How do I fix the frame to the wall?

There are keyhole style wall fixings pre-attached to the back of the frame, so most sized screw heads will be suitable.

What is the weight of the product?

The total weight of the product including the sign boards is 3.1 lbs

How easy is it to change the signs displayed in the frame?

Thanks to our unique Vertoform™ interchangeable technology this is extremely easy. The frame structure has been specifically designed to ensure it will take you just a few seconds to switch up your chosen sign any time you like.

Will it be the right size for me?

Please check the dimensions of the product that is listed on each product page before buying.

Will the product stand up?

Absolutely. The product is made from high quality sturdy wood and it will stand on its own in that special place you choose.

What is a NON US product?

Some of our products are seasonal and the language used in US can be different to other countries, e.g Autumn instead of Fall is used outside of US.

Product Maintenance

Can the product be placed outside?

The product is for just for indoor use only.

How do I clean it?

Gently wipe over with a soft dry duster or microfiber cloth to remove any surface dust.

Returns

Can I return the product?

Please check our returns policy that is listed in the footer of the website for further details.

Other

How do I contact you?

Please go to our Contact Us page on the website, we would love to hear from you!

What is your I2C membership?

This is our membership club where you can benefit from exclusive offers and discounts and prize giveaways. You will be invited to feedback on products and new design ideas we have coming and have the opportunity to get involved in our social media activity, plus much more! Right now it is FREE to join, so go for it! Click here to join.

Get in touch

Have questions about your order, or a general enquiry?